Upcoming Platform Mess

3.99K viewsGeneralCSS launch issue
1

Hi. I decided to work on my script. So..

I launched windows desktop 2.8.4 CSS, entered login data, pressed Submit buttn – but it tells:

getSessionToken

Unable to connect …

What the hell?

I went to https://remotify.io/my-account/downloads/ but it tells:

No downloads available yet.

What the hell????

May be i should download new 2.8.5 version by https://remotify.io/installing-control-surface-studio/#win

But no downloads happens..

What the hell????

Emotional damage…

Dear developers, can you suggest me the solution for this MESS please?

JohnC Answered question
1

Hi,
Version 2.8.5 is now required.
The downloads are on the product page: https://remotify.io/product/control-surface-studio/

Do these the above Windows/Mac links not work for you when clicked?

You will also need to reset your user password here: https://remotify.io/wp-login.php?action=lostpassword

Hellem Posted new comment

i saw that Chrome was blocking popup window with file to download…

Thank you – i have downloaded latest version – and it is working))))

0

Hi John, this links don’t work for me. They link to the installation instructions. I’ve reset my password but also no downloads in my account? Kind regards, mj

MartinJ Edited answer
0

Hi, can you check your downloads page again please.
Also, we have now added the download links directly on the installation page.

admin Answered question
0

Hi John,

My downloads page is empty too.

Thanks in advance 🙂

admin Changed status to publish
0

Hi John, thank you ! The download links on the installation page and in the user account seem to work now. Regards, mj

MartinJ Answered question