Upcoming Platform Mess

1.63K viewsGeneralCSS launch issue
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Hi. I decided to work on my script. So..

I launched windows desktop 2.8.4 CSS, entered login data, pressed Submit buttn – but it tells:

getSessionToken

Unable to connect …

What the hell?

I went to https://remotify.io/my-account/downloads/ but it tells:

No downloads available yet.

What the hell????

May be i should download new 2.8.5 version by https://remotify.io/installing-control-surface-studio/#win

But no downloads happens..

What the hell????

Emotional damage…

Dear developers, can you suggest me the solution for this MESS please?

JohnC Answered question May 29, 2024

6 Answers

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JohnC 2 Comments

Hi,
Version 2.8.5 is now required.
The downloads are on the product page: https://remotify.io/product/control-surface-studio/

Do these the above Windows/Mac links not work for you when clicked?

You will also need to reset your user password here: https://remotify.io/wp-login.php?action=lostpassword

Hellem Posted new comment May 25, 2024
Hellem commented

i saw that Chrome was blocking popup window with file to download…
Hellem commented

Thank you – i have downloaded latest version – and it is working))))
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MartinJ 0 Comments

Hi John, this links don’t work for me. They link to the installation instructions. I’ve reset my password but also no downloads in my account? Kind regards, mj

MartinJ Edited answer May 25, 2024
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admin 0 Comments

Hi, can you check your downloads page again please.
Also, we have now added the download links directly on the installation page.

admin Answered question May 25, 2024
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verdeal 0 Comments

Hi John,

My downloads page is empty too.

Thanks in advance 🙂

admin Changed status to publish May 25, 2024
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MartinJ 0 Comments

Hi John, thank you ! The download links on the installation page and in the user account seem to work now. Regards, mj

MartinJ Answered question May 25, 2024
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