Problem with with the APP! Seams not working?

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Hi Team from Remotify,

i am not able on 2 different MacBook Pros to create a new Controller Template?!

The App is Freezing anyway today when i try to add a new controller template and my existing controllers are gone as well. I tried reinstalling the app without success 🙁

is there anything wrong with the server or something?

Please help Thx Tim

JohnC Answered question October 1, 2024
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The old feed data for ‘on remotify and tutorials’ may still be cached.
You can clear the app data by deleting the ‘cache’ folder in the following locations:
Windows:
C:\Users\<user>\AppData\Roaming\<yourAppName>\Cache
OS X:
/Users/<user>/Library/Application Support/<yourAppName>/Cache
(to see the ‘Library’ folder in mac finder, you will need to ‘show hidden files’ by doing this keyboard shortcut: Command + Shift + . (period))

JohnC Posted new comment October 4, 2024

That Solved the Problem. Thank you ☺️

got the problem again :/ never had that problem bevor and now even the cache deleting is not solving the problem. 🙁

Ok thanks for letting me know, we will investigate this issue further.

Hey, we have now fixed the issue (fingers crossed).

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